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Service Blueprint Bricks
678-566-3675
info@antfarm-inc.com
Managed Services
Strategic IT Planning
Managed Services
Strategic IT Planning
Our catalog of Service Blueprint Bricks that are shipping now is listed below.
Client Onboarding
01 - Transition and Activation
01a - Transition From Sales
01b - Client Service Kickoff
01c - Service Activation
Responsive Support
03 - Service Ticket Management
03a - Service Call Intake
03b - Event Management
03c - Response Matrix
03d - Service Ticket Closeout
03e - Major Incident Management
03f - Escalation Management
03g - Post Incident Review
04 - Request Fulfullment and Incident Response
04a - Service Request Fulfillment
04b - Tier 1 Help Desk Support
04c - Tier 2 Incident Resolution
04d - Emergency Dispatch
04e - Scheduled Dispatch
04f - 3rd Party Incident Resolution
Proactive Management
05 - IT Systems Management
05b - Problem Management
05c - Server Management
05e - Patch Management
05f - Backup Management
Service Level Assurance
08 - Technical Account Management
08b - Quarterly Service Review
09 - Strategic IT Consulting
09a - Business Requirements Discovery
09b - Strategic IT Plan Development
09c - Strategic IT Plan Review and Management
10 - Service Control
10b - Change Management
09a - Business Requirements Discovery
$245.00
03f - Escalation Management
$195.00
04d - Emergency Dispatch
$245.00
03g - Post Incident Review
$195.00
05c - Server Management
$295.00
05e - Patch Management
$295.00
01c - Service Activation
$445.00
09b - Strategic IT Plan Development
$295.00
03e - Major Incident Management
$245.00
09c - Strategic IT Plan Review and Management
$195.00
05b - Problem Management
$295.00
10b - Change Management
$295.00
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