Service Blueprints for ChannelCloud Solutions

ChannelCloud’s solutions are revolutionizing the way businesses use IT.  The ChannelCloud platform makes the complexity of IT transparent to the user and fosters a shift in mindset from device centric IT to a personalized user experience, regardless of location.  The potential benefits for your clients are tremendous.

However, for many IT solution providers, cloud sales and delivery represent a significant transition in their business model.  ChannelCloud’s goal is to make sure cloud solution providers will not miss a beat in transitioning their business and their customers to the cloud.  ChannelCloud not only provides a truly comprehensive end-to-end managed cloud solution for you and your clients, but the training and transition tools you need to move forward with this new business model.

The ChannelCloud team is committed to helping you shape your new business processes so you can take full advantage of the benefits of the ChannelCloud platform.  You won’t be stuck trying to reinvent your business on your own.  This is where Service Blueprints for ChannelCloud Solutions come in. 

AntFarm’s Service Blueprints are modular service delivery processes that fit together seamlessly to create the architecture for a comprehensive business process, whether for sales or service delivery. Each self-contained process module displays the storyboard for a portion of the overall process.

The ChannelCloud Service Blueprints were developed jointly between AntFarm and ChannelCloud, combining the precision of AntFarm process engineering with ChannelCloud-specific techniques for optimizing cloud solution sales and delivery.

For cloud solution providers, process optimization is paramount.  The changing nature of the IT sales model introduced by the cloud mandates an accelerated sales cycle and minimized cost for each sales transaction.  Wasted time and effort in managing a cloud sales opportunity must be eliminated.

Likewise, time-to-value for cloud migration is important for both the solution provider and their new clients.  Although ChannelCloud’s automated provisioning dramatically simplifies cloud solution rollout, there are still opportunities for delays and missteps in moving a new client to the cloud.  In order to ensure a satisfying client experience and accelerate their adoption of the new technology, the solution provider must have bullet-proof processes for cloud migration and support.