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Want to Grow Your Managed Services Business, but ...
- It's hard to articulate your service value?
- Scope-creep is killing your profits?
- You're lacking a process foundation?
Managed Services are strategically important to many IT Solution Providers. At the same time, new skills and expertise are required to succeed in selling and delivering IT services and solutions to the market.
In the emerging model, business processes and tools define a provider's ability to seamlessly scale its customer base while maintaining consistently high service levels.
The "craftsman" model historically associated with professional services has been displaced by the "factory" model exemplified by managed services.
The challenge becomes establishing a process framework that serves as the foundation for educating team members on the delivery method. Passing on service practices as "tribal knowledge" will no longer enable you to remain competitive.
Are You Struggling to Build Your Managed Services Processes?
If so, this webinar was created for you. It is a brief introduction into Service Blueprinting for Managed Services. In this webinar, we'll discuss:
- Designing a modular architecture for Managed Services processes that lets you systemically prioritize where to improve and add value
- Deploying process modules that integrate your People, Processes, and Tools seamlessly
- Institutionalizing process so that you realize the benefits
By applying the unique AntFarm Service Blueprinting approach for Managed Services, you will be able to improve both:
- TOP LINE REVENUE through increased demand for your Managed Services due to a better value proposition, and
- BOTTOM LINE PROFITABILITY through more efficient operations
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